*** Returns Policy ***
Right to return According to distance selling regulations, customers have the right to return orders within 14 days after receiving the items without reason.
All returned items must be received in their original condition, in original packaging with all tags attached and instruction and inserts included, no signs of use or washed. Due to hygiene reasons underwear and swimwear cannot be returned. We regret that we cannot refund the return shipping cost unless the items are faulty or delivered in error.
We cannot refund return items lost or damaged in transit, so sending the items by insured and traceable mail is highly recommended.
As soon as we receive your returned item we will organize the refund for you.
Depending on the type of refund and the card issuer, it may take up to 30 days for the refund to appear on your account.
Refunds cannot be given on shipping cost, gift voucher purchases, discount codes or when it’s noticed.
Any complaint about missing items after 5 days of receipt will not be accepted.
Should you have any question about return and refund, please contact us before you send the items back.
We Do not refund on items sale over 50%.
We respond to all enquires within 24 hours on working days.
The return item must be original condition.
Return Address : 17 Twelve Acres, Welwyn Garden City AL7 4TG